Q: What is the story of Domaine des Châteaux?

Since 1971 , the Schaetzel family has been welcoming visitors in Ottrott and growing the property from one generation to the next. Born of a family venture, Domaine des Châteaux has gradually become, over the decades, a 4-star spa hotel, while preserving what has defined it from the outset: warm hospitality, a deep attachment to Alsace and a long-term family vision . More than fifty years on, this family continuity remains at the heart of the experience we offer our visitors.

Q: Why is it called Domaine des Châteaux?

The name "Domaine des Châteaux" follows on from the Hostellerie des Châteaux and pays tribute to the exceptional heritage surrounding Ottrott. The castles of Ottrott and the many fortresses scattered across the Mont Sainte-Odile massif are an integral part of the village's history and landscape. The name therefore reflects our attachment to our region, between castles, forest, Mont Sainte-Odile and the Alsatian vineyards .

Q: Is Domaine des Châteaux still a family-run, independent hotel?

Yes. Domaine des Châteaux is an independent family business , developed and run by the Schaetzel family since its creation. This independence allows us to retain genuine freedom in our choices, to favour a long-term vision , to reinvest continuously in the property and to preserve a more personal relationship with our guests. It also allows us to develop the Domaine according to our own vision, rather than reproducing the standards of a hotel chain.

Q: What are the values of Domaine des Châteaux?

Our identity rests above all on hospitality, conviviality, passing things on, attachment to our region, respect for nature, fine dining and wellness . To these long-standing values is added a commitment to continuous evolution : preserving the soul of a family house while continuing to invest, innovate and improve the experience offered to our visitors. It is this balance between tradition and modernity, authenticity and high standards that guides the development of Domaine des Châteaux.

Question 1

What is the story of Domaine des Châteaux?

Accepted Answer

Since 1971, the Schaetzel family has been welcoming visitors in Ottrott and growing the property from one generation to the next.

Born of a family venture, Domaine des Châteaux has gradually become, over the decades, a 4-star spa hotel, while preserving what has defined it from the outset: warm hospitality, a deep attachment to Alsace and a long-term family vision.

More than fifty years on, this family continuity remains at the heart of the experience we offer our visitors.

Question 2

Why is it called Domaine des Châteaux?

Accepted Answer

The name "Domaine des Châteaux" follows on from the Hostellerie des Châteaux and pays tribute to the exceptional heritage surrounding Ottrott.

The castles of Ottrott and the many fortresses scattered across the Mont Sainte-Odile massif are an integral part of the village's history and landscape.

The name therefore reflects our attachment to our region, between castles, forest, Mont Sainte-Odile and the Alsatian vineyards.

Question 3

How has Domaine des Châteaux evolved over the generations?

Accepted Answer

From a family inn created in 1971, the property has gradually become a 4-star spa hotel, today offering accommodation, wellness, fine dining and many experiences centred on Alsace.

Each generation has brought new ideas, new spaces and new investment, with one shared intention: to keep the house evolving without losing its family identity.

This ability to reinvent itself while staying true to its roots is one of the guiding threads of the Domaine's history.

Question 4

Is Domaine des Châteaux still a family-run, independent hotel?

Accepted Answer

Yes.

Domaine des Châteaux is an independent family business, developed and run by the Schaetzel family since its creation.

This independence allows us to retain genuine freedom in our choices, to favour a long-term vision, to reinvest continuously in the property and to preserve a more personal relationship with our guests.

It also allows us to develop the Domaine according to our own vision, rather than reproducing the standards of a hotel chain.

Question 5

What are the values of Domaine des Châteaux?

Accepted Answer

Our identity rests above all on hospitality, conviviality, passing things on, attachment to our region, respect for nature, fine dining and wellness.

To these long-standing values is added a commitment to continuous evolution: preserving the soul of a family house while continuing to invest, innovate and improve the experience offered to our visitors.

It is this balance between tradition and modernity, authenticity and high standards that guides the development of Domaine des Châteaux.

Domaine des Châteaux: Our story

A house born of hospitality, grown into a Domaine to be lived in

Growing without ever losing its soul

A family that has always watched over it

2026: from Hostellerie to Domaine, a natural new chapter

A heritage turned towards tomorrow